Effective Date: [07/16/2025] At goldengateiptv, we aim to provide our customers with reliable TV streaming services. Please read our Refund and Cancellation Policy carefully before making a purchase.

1. Subscription & Billing

  • All services on TVService.us are billed in advance on a subscription basis (monthly, quarterly, yearly, or other plans you offer).
  • You authorize us to charge your payment method automatically at the beginning of each billing period.

2. Refund Policy

a. Digital Service Nature

As our services are digital and delivered instantly, we generally do not offer refunds once the service has been activated or delivered.

b. Eligible Refunds

Refunds may be considered only in the following cases:
  • If you are unable to access our service due to a technical issue on our side that we cannot resolve within 48 hours.
  • If you accidentally made a duplicate payment.

c. Non-Refundable Situations

Refunds will not be issued for:
  • Change of mind after purchase
  • Compatibility issues with your device or network (please test our service on a trial plan before subscribing)
  • Service interruptions caused by your ISP, VPN, or other third-party issues
  • Misuse of the service or violation of our Terms and Conditions

d. How to Request a Refund

To request a refund, please contact our support team at [Insert Email Address] within 3 days of your payment. Requests after this period will not be considered. If your refund is approved, it will be processed back to your original payment method within 7-14 business days.

3. Cancellation Policy

  • You may cancel your subscription at any time by contacting our support at [Insert Email Address].
  • Your subscription will remain active until the end of the current billing period. No partial refunds are given for cancellations made mid-period.
  • Cancelling your subscription prevents the next billing cycle but does not refund the current or previous payments.

4. Changes to the Policy

We reserve the right to modify this Refund and Cancellation Policy at any time. Changes will be posted on this page with an updated “Effective Date.”

5. Contact Us

If you have any questions regarding this Refund and Cancellation Policy, please contact us at: Email: [goldengateiptv@gmail.com] Website: https://goldengateiptv.com
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